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Player Support

AimForge FAQ

Everything you need to know about our coaching platform, VOD reviews, and premium subscriptions.

Platform & Accounts

Getting Started on AimForge

Is AimForge free to use?

Creating an account and joining our community Discord is 100% free. Free users also get access to our basic mechanics guides and written articles. Premium features like VOD reviews, live 1-on-1s, and Pro Masterclasses require an active subscription.

How do I link my game accounts?

Navigate to your User Dashboard and click on "Integrations". From there, you can securely link your Riot ID, Steam Account, or EA Account. This allows our platform to automatically pull your match stats for our coaches to analyze.

Can I change my primary game later?

Yes. While you select a primary game during registration, you can switch your focus at any time in your profile settings. Your subscription gives you access to training materials and coaches across all our supported titles.

Understanding Our Coaching Tiers

Find the right training format for you

VOD Review

Asynchronous

You submit a recorded match, and our coach returns a detailed, annotated video breakdown pointing out your specific macro and micro mistakes.

Flexible Detail-Oriented

Live 1-on-1

Real-Time

Screen share in Discord while playing a ranked match. Get immediate feedback on positioning, comms, and mid-round decision making.

Intense Immediate Fixes

Team Scrims

Pro Format

Bring your 5-stack. A coach will spectate your custom match, analyze your defaults, executions, and team synergy, followed by a post-match debrief.

Strategies IGL Training

Other Support Channels

Reach out to the AimForge Staff

Discord Server

Join the community. Our #help-desk channel is moderated 24/7 by staff and coaches.

Join Server

Email Support

Have a specific billing or account issue? Send us an email and we'll reply within 24 hours.

Email Us

Support Tickets

Log into your dashboard to submit a formal support ticket for complex technical issues.

Open Ticket

Still Have Questions?

We're here to help you rank up

Don't let a technical issue stop your grind. Contact our support team to get back in the server.

Contact Support