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Player Support

Get In Touch

Have questions about your coaching plan, need technical help with VOD submissions, or want to partner your organization with us? We're here.

How To Reach Us

Direct Support Channels

Email Us

General questions & support

support@aimforge.com

Live Support

Join our #help-desk

Join Server →

Partnerships

Teams & Creators

business@aimforge.com

Help Tickets

Complex account issues

Open Ticket →

Send A Message

Drop Us a Line

Fill out the form below and our player support team will get back to you via email within 24 hours.

Billing & Subs

Upgrade, downgrade, or cancel securely.

VOD Issues

Help with uploading or link formatting.

Availability

Global Support & Coaching Hours

Our platform operates globally. Depending on your region, our coaches and support staff are available to assist you at optimal times.

NA & LATAM

Live coaching sessions and ticket support are fully staffed from 9:00 AM to 11:00 PM EST.

EU & CIS

European coaches and staff are active and scheduling sessions from 10:00 AM to 10:00 PM CET.

APAC & OCE

Support channels and specific regional coaches are available from 12:00 PM to 12:00 AM AEST.

Our Headquarters

AimForge HQ

Located in the heart of Los Angeles, our main office houses our broadcasting studio and engineering team.

Collaborate

Partnerships & Sponsorships

We actively partner with creators, collegiate programs, and professional organizations to elevate the standard of competitive gaming.

Content Creators

Join our affiliate program, offer your community discounts, and get sponsored to document your rank-up journey.

Apply Here →

Collegiate Programs

Outfit your entire varsity roster with AimForge Pro licenses at a heavily discounted educational rate.

Contact Edu →

Esports Orgs

Hire our coaches for dedicated analyst work, VOD auditing, and opponent anti-stratting for your Tier 2/3 roster.

Talk Business →